Terms of service

Terms of Service

Last Updated: October 9, 2026

1. Introduction

Welcome to our online store.

By accessing, browsing, or purchasing products from our website, you agree to comply with these Terms of Service.

These terms apply to all visitors, customers, and users of our website.

Please read these Terms of Service carefully before using our website or placing an order.

2. General Conditions

By using our website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.

  • You will use our website only for lawful purposes.

  • You will provide accurate information when placing an order.

  • You will not engage in fraudulent or unauthorized activities.

  • You will not attempt to interfere with the security or functionality of our website.

We reserve the right to refuse or cancel orders when there are reasonable grounds, including suspected fraud, unlawful activity, or product unavailability, subject to applicable laws.

3. Products and Services

We aim to provide accurate product descriptions, photographs, specifications, and pricing.

However:

  • Product colors may vary slightly depending on screen settings.

  • Product packaging may differ from displayed images.

  • Product availability may change without prior notice.

  • Minor product variations may occur based on manufacturing specifications.

We make reasonable efforts to ensure that the products delivered match their descriptions.

4. Pricing and Payments

All product prices are displayed in Indian Rupees (INR), unless otherwise specified.

We reserve the right to modify product prices at any time.

  • Prices applicable to confirmed orders will be honored unless a correction or cancellation is legally permitted.

  • Shipping charges, if applicable, will be displayed during checkout.

  • Customers must provide accurate billing and payment details.

  • Payment methods may include UPI, debit cards, credit cards, net banking, and Cash on Delivery (COD), depending on availability.

Any applicable taxes and additional charges will be disclosed as required by law.

5. Order Acceptance and Confirmation

After placing an order, customers may receive an order confirmation.

An order confirmation does not necessarily guarantee product availability or dispatch.

We may cancel or decline an order for legitimate reasons, including:

  • Product unavailability.

  • Incorrect or incomplete delivery information.

  • Suspected fraudulent transactions.

  • Payment verification failure.

  • Delivery service restrictions.

  • Obvious pricing or technical errors.

If a prepaid order is cancelled, any amount collected will be refunded according to our Refund & Return Policy and applicable law.

6. Shipping and Delivery

We strive to process and deliver orders within the estimated delivery timeline displayed on our website.

Delivery times may vary depending on:

  • Customer location.

  • Product availability.

  • Courier service operations.

  • Public holidays.

  • Weather conditions.

  • Other circumstances beyond our reasonable control.

Delivery estimates are not guaranteed unless expressly stated otherwise.

We will take reasonable steps to resolve delivery issues and fulfill our obligations under applicable consumer protection laws.

7. Cash on Delivery (COD)

Cash on Delivery may be available for selected products and delivery locations.

Customers selecting COD agree to:

  • Provide accurate shipping information.

  • Remain available for delivery confirmation when necessary.

  • Pay the applicable order amount upon successful delivery.

  • Avoid intentionally placing fraudulent or misleading orders.

COD availability may be restricted in certain locations or circumstances.

8. Returns, Refunds, and Replacements

Returns, refunds, and replacements are governed by our Refund & Return Policy.

Eligible return requests should generally be submitted within 7 days of delivery.

Returns may be accepted for:

  • Damaged products.

  • Defective products.

  • Incorrect products.

  • Other eligible returns under our published return conditions.

Approved refunds are generally processed within 5–10 business days after approval, subject to payment provider processing times.

Nothing in this section limits mandatory consumer rights under applicable law.

9. Order Cancellation

Customers may request cancellation before an order is shipped.

Orders already dispatched may not be eligible for immediate cancellation, but applicable return and refund rights remain available.

We may cancel orders in cases involving suspected fraud, payment failure, product unavailability, or other legitimate reasons.

Eligible prepaid cancellations will be refunded in accordance with our Refund & Return Policy.

10. Product Availability

Products displayed on our website are subject to availability.

We reserve the right to:

  • Discontinue products.

  • Update product information.

  • Modify product specifications.

  • Limit purchase quantities for